How we do things

Our technical expertise is unrivaled. Our passion for helping people makes us different. Our commitment to clients makes us preferred partners.
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our history

Our Approach

Expertise matters most when it helps people and businesses thrive.

It’s our people that make Viatec unique and different from other technology solution providers. We are smart, determined, and not afraid to try new things. We advocate for our customers and earn their trust by understanding their business, using proven processes to serve their needs, and delivering a high return on investment.

Side view of team of professionals working with new technology

Guiding you every step - the Viatec approach.

Our consultants and leading business process and systems experts, will spend time on site to understand how you operate, to see what’s possible, and to develop an outline plan for you. A plan which includes advising on the best technology for your needs and a top-level mapping of how to implement.

PHASE 1

Initial Conversation

We introduce ourselves, understand your needs, and see how they affect your business. We’ll be honest about whether we’re a good fit and can make a significant impact.

PHASE 2

On-Site Investigation

We visit your business, talk to your team, and gather key documents. We discuss potential solutions and decide if we should proceed with a tailored demonstration.

PHASE 3

Tailored Demonstration

We create a demo based on your needs, showing how technology can improve your business. We finalize the solution and agree on an implementation plan.

PHASE 4

Implementation & Training

We install and configure the software, customize it, and prepare sample data. We test the software with your team, provide training, and ensure it works as agreed.

PHASE 5

Go-Live & Support

We import your live data and support you as you start using the system. We stay close to you initially to ensure everything works as intended and continue to support your team and guide you on evolving your solution.

core values

We tackle meaningful challenges—for real people. Our shared values drive us to deliver results, together.

  • People First:

    We solve problems for real people—exactly as they are, not how we imagine them to be. Everyone has hopes, challenges, and quirks, so we listen closely and design solutions that truly fit their needs.

  • Tackling Tough Challenges:

    Our clients come to us with their hardest problems—the kind with no easy answers. They trust us to find a way forward, so we dive in, push boundaries, and keep working until we deliver real, transformative results.

  • Expertise That Matters:

    We don’t just work—we master our craft. Passion drives us to keep learning, improving, and pushing further—not because we have to, but because we love what we do. That’s how we create real impact.

  • Results That Matter:

    We don’t just identify problems—we fix them. Our focus is on delivering real results, not just activity. We join your team, take ownership of your challenges, and push for meaningful, lasting change. Honest advice, clear direction, and tangible outcomes—that’s how we help you succeed.

  • Stronger Together:

    Great ideas and solutions come from teamwork—with each other and our clients. Mixing different perspectives and skills leads to better results. We build on trust, stay humble, and work as one to achieve more.